Still have further questions?
Contact us via our Contact Form!
Contact us via our Contact Form!
Q. I don't see what I'm looking for. Can Le Print Express do it?
A. Probably! Le Print Express has such a wide variety of products that we have only listed the broad categories on our website. If you have any questions, contact us via our Contact Form, email a member of our helpful staff, or call our office at 815-748-7121.
Q. Does Le Print Express do wedding invitations?
A. Of course! Le Print Express has a variety of wedding books from national sources. If you can't find anything you like in those, Le Print Express can also run invitations in-house! Assistance with Save the Date cards, programs, and thank you notes is also available. Feel free to stop by our office and see what is available.
Q. Can Le Print Express help me with graphic design?
A. Certainly! Le Print Express keeps a professionally-trained graphic designer on staff, so we can assist in creating the design you need! Feel free to stop by and discuss your project with us for further information.
Q. What are bleeds?
A. Bleeds are extra color used to prevent a white edge from showing on an item once it is cut down to the finished size. During cutting, small mechanical variations can end up causing edges to vary slightly in positioning. Having bleeds allows the color to still show even in the areas that are slightly off, maintaining the professional look. Bleeds should ideally extend an eighth of an inch beyond the end of the intended print area anywhere the colors extend to the edge.
Q. How can I submit a file to Le Print Express?
A. Files can be submitted by emailing a member of our staff or uploading via our Submission Form. If you have any questions, call our office at 815-748-7121 and we can walk you through the process.
Q. Can Le Print Express scan oversize documents?
A. Le Print Express can scan paper documents up to 36" in width through our oversize scanner. Thicker materials such as books and paintings can be scanned up to 11"x17" on our flatbed scanner. If you aren't sure whether your original will work, bring it by our office and we can take a look!
Q. How much would my job cost?
A. In addition to the in-house print services we provide at Le Print Express, we have over a dozen companies in our network, with a wide variety of specialties. The specifics of each order have to be considered (quantity, stock, colors, timeline, etc.) to determine the best options each distinct order. Submitting information about your job via our Request a Quote form is the ideal way to get accurate pricing for your specific order.
Q. How quickly will my order be ready?
A. It depends on the order. Some simple items can be done while you wait. Most items can be done within 48 hours. More complicated items can take over a week, but have options for expediting the process. Contact us with details on the specific item(s) you are looking for and we can give you details.
Q. Can I cancel my order?
A. Generally, no. At Le Print Express, we process orders as quickly as we can, so it is often impossible for us to stop an order that is already printing. Feel free to check with us, though — sometimes items get delayed and we can catch them before they enter the print queue.
